Current implementation boundary: This unreviewed draft does not establish that a brokerage, execution, automation, notice, safeguard, or regulated feature is currently available. Availability depends on approved configuration, account, provider, jurisdiction, and applicable law.

APEX Trading Terminal — Subscription Agreement

_Last updated: May 17, 2026 (audit pass v2)_ _⚠️ Draft — Pending licensed-attorney review before publication. Not legal advice; no attorney-client relationship is created by this document._

_Changes v2 (2026-05-17): clarified auto-renewal language for state ARL compliance (CA / NY / OR / IL ARL statutes) (§§3, 4.2); refined chargeback language to preserve consumer protection carve-outs (§6.4); added FTC "Click-to-Cancel" alignment in cancellation flow (§5.1)._

1. Overview

This Subscription Agreement ("Agreement") governs your purchase of a paid subscription to the APEX Trading Terminal platform ("Service") provided by Silver Owl Studios LLC ("APEX", "we", "us"). This Agreement supplements our Terms of Service, which remain fully in effect.

2. Subscription Plans

The summary below is generated from the current repository plan configuration. Actual billing cadence, checkout eligibility, feature access, and provider availability must be confirmed on the current pricing and checkout surfaces.

Current repository plan summary

3. Free Trial

Where offered, free trials provide full access to a paid plan for a limited period (typically 14 days). No credit card may be required for a trial. At the end of the trial period:

• If a payment method is on file, your subscription will automatically convert to the selected paid plan
• If no payment method is on file, your account will revert to the Free plan

You will receive a reminder email 3 days before your trial ends.

4. Billing and Payment

The summary below is generated from the current repository plan configuration. Actual billing cadence, checkout eligibility, feature access, and provider availability must be confirmed on the current pricing and checkout surfaces.

Current repository plan summary

5. Cancellation Policy

5.1 How to Cancel (Click-to-Cancel)

You may cancel your subscription at any time through any of the following equivalent methods, consistent with FTC "Click-to-Cancel" guidance and applicable state ARL statutes:

• Your Account Settings → Subscription → Cancel Plan (one-click flow; no retention pop-ups that block cancellation)
• Emailing legal@silverowl.dev with your account email
• Telephone or chat support during published business hours

The cancellation method available to you will be at least as easy to use as the method by which you subscribed.

5.2 Effect of Cancellation

• Monthly plans: Your subscription remains active until the end of the current billing period. No further charges are made.
• Annual plans: Your subscription remains active until the end of the current annual period. No partial refunds for unused months.

5.3 Data After Cancellation

After cancellation, your account reverts to Free plan. Your data (watchlists, settings, history) is retained for 90 days. After 90 days of inactivity on a cancelled paid plan, data may be deleted.

6. Refund Policy

6.1 General Policy

All subscription fees are non-refundable, except as follows:

6.2 Exceptions (Refunds May Be Granted)

• Billing errors: If you were charged incorrectly, we will refund the difference
• Service outages: If the Platform is unavailable for more than 24 consecutive hours due to our fault, we may provide a prorated credit
• First-time subscribers: New subscribers may request a full refund within 7 days of their first payment if unsatisfied (one-time per account)

6.3 How to Request a Refund

Email legal@silverowl.dev within the applicable period. Include your account email and reason for the request. We will respond within 5 business days.

6.4 Chargebacks

We ask that you contact us at legal@silverowl.dev before initiating a chargeback so that we can attempt to resolve the issue directly. Initiating a chargeback without first contacting us may result in account suspension. Nothing in this Section limits any right you may have under applicable consumer-protection or card-network rules (including 15 U.S.C. § 1666 / Regulation Z § 1026.13) to dispute a charge with your card issuer.

7. Upgrades and Downgrades

7.1 Upgrading

When you upgrade to a higher plan mid-cycle, you are charged the prorated difference for the remainder of the billing period immediately. Your new plan features are activated immediately.

7.2 Downgrading

When you downgrade to a lower plan, the change takes effect at the end of the current billing period. You retain access to your current plan's features until then.

8. Team Plans

8.1 Seats

Team plans include 3 seats. Each seat is one user account. Additional seats can be added for $49/seat/month (Pro tier features) or $99/seat/month (Elite tier features).

8.2 Admin Responsibilities

The account owner (admin) is responsible for managing team seats, including adding/removing users. The admin is responsible for ensuring all team members comply with these Terms.

8.3 Seat Transfers

Seats can be reassigned to different users at any time through the Team Settings panel.

9. Price Changes

We reserve the right to change subscription prices. We will provide at least 30 days' written notice via email to your registered address before any price change takes effect. If you do not wish to accept the new price, you may cancel before the change takes effect.

Grandfathered pricing: Existing subscribers at the time of a price change will retain their current pricing for at least one additional billing cycle after the price change notice.

10. Suspension and Termination by APEX

We may suspend or terminate your subscription without refund for:

• Violation of our Terms of Service
• Fraudulent activity
• Abuse of the Platform or other users
• Non-payment after the grace period

In cases of suspected fraud or serious Terms violations, we may suspend access immediately without prior notice.

11. Changes to Plans and Features

We may add, modify, or remove features from subscription plans. We will provide at least 14 days' notice before removing a feature that was material to your plan selection. If we remove a material feature, you may cancel within 30 days for a prorated refund.

12. Contact

For billing inquiries: Silver Owl Studios LLC Email: legal@silverowl.dev Support: legal@silverowl.dev Contact: legal@silverowl.dev